We want you to be completely satisfied with your purchase. If you need to return or exchange an item, here is what you need to know:

• Return Window: You have 21 days from delivery to initiate a return or exchange.

• Item Condition: Returned items must be unworn, unwashed, unaltered, and have all original tags and packaging intact.

• Non-Returnable Items: Customized/personalized products and final sale items.

• Shipping Costs: Customers are responsible for return shipping costs. However, if your item is damaged, defective, or incorrect (wrong size/design/material), we will cover the return shipping and issue a full refund.

• Refund Processing: Once we receive and inspect your item, approved refunds will be credited to your original payment method within 10 business days.

• Lost Packages: Full refunds are guaranteed for orders that are not delivered.

How to Initiate a Return or Exchange: Please email our support team at contact@cohaho.com with your order details. We will provide you with a return label and instructions on how to send your items back to our facility:

1209 Mountain Road Pl NE # 4949, Albuquerque, NM 87110, USA

We strive to process and deliver your orders as quickly and smoothly as possible.

• Processing Time: 2 - 3 business days (Monday – Saturday).

• Estimated Delivery (USA): 10 - 15 transit days once shipped.

• Shipping Fee: A flat rate of $5.99 for all US orders.

Note: Actual delivery times may vary slightly based on your exact location and external factors.